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E-Newsletter from the Hospitality Standards Institute
October 2011

    In this issue:

    Industry Updates

    Products

    Events

    Qualifications




The Face of NZSkillsConnect

Have you got or know someone who got a great pic in a aviation, hospitality or tourism theme? Read more

 













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Industry Updates
Cookery Credentials Under Review

The industry’s flagship Cookery qualifications are currently undergoing a significant review, part of a mammoth exercise to reduce the number of hospitality qualifications in New Zealand. Read more

Cooking for Christchurch

Cooking can be a comfort as well as a skill. This new cookbook aims at adding some monetary comfort to our hospitality colleagues in Christchurch as they go through the long process, post major earthquakes and continuing aftershocks, of putting their lives and businesses back together when and where they can. Read more

Visit Cooking for Christchurch web page

Like Cooking for Christchurch

New literacy assessment tool from the Labour Department

The Department of Labour has developed a new tool called Take the test to help employers assess the literacy skills of their workforce.

Take the test is a leaflet designed to help employers work out - in just five minutes - if a business is affected by poor workplace literacy and numeracy. Read more

Survey shows employees want more workplace training

In a happy marrying of priorities, three quarters of employees would be keen to undertake more workplace training, while four out of five HR professionals are making staff development a key focus this year. Read more

Christmas Profit Opportunities

The more you plan, the more you earn...

And the more you're prepared, the sharper you are with negotiations for large bookings and groups. Read more

Energy efficiency for hospitality

In the current economic climate, hotels and conference centers find themselves searching for new ways to reduce operating expenses more than ever before. Read more

Products
What are the ingredients for effective, professional, yet friendly customer service?

How good the customer service is in your business, and in the hospitality industry overall, is always a favourite topic, and especially with customers. Read more

GreetNZ

Next Greet NZ courses:

7th November - Queenstown

14th November - Auckland

21st November - Wellington

GreetNZ

Next Leadership courses:

8th/9th November - Queenstown

15th/16th November - Auckland

22nd/23rd November - Wellington

Visit www.greetnz.co.nz to register online

Events
Taranaki Halamoana Hospitality Awards 2011

Sunday 30th of October - TSB Showplace, New Plymouth

Read more

Hospitality NZ Annual Conference, Trade Expo & National AGM

Wednesday 2nd and Thursday 3rd of November - Christchurch

Read more

New Zealand Labour Market Forum 2011

Thursday 1st of December 2011 - Old Museum, Buckle St, Wellington

Read more

Qualifications
New Cookery Qualifications Proposed - Stakeholder Consultation Commences

A proposed scheme for the realignment of all existing cookery qualifications is ready for stakeholder consideration and feedback. Read more

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