HSI promotes hospitality as a positive career choice, actively grows talent and celebrates achievement. HSI holds graduation ceremonies to celebrate the achievement of nationally recognized qualifications and these events allow graduates to share their success with their employers, family and friends. HSI graduations have been held in Auckland, Rotorua and Wellington in June and July, with more scheduled for September through to December.

Congratulations to all graduates and employers so far in 2010.

Click here for a list of our recent graduates and employers

The government released its priorities for tertiary training late last year and many providers are currently developing plans for the 2011-2013 timeframe. Although there can sometimes be tension between the priorities of industry and government, we as an industry are well placed to deliver on these over the next three years.

Click here to read more

‘Kia ora mai’ means ‘be well here’, and this new customer service up-skilling programme is all about helping your employees understand and deliver the service offer in your business, how to up-sell and add value to your customers’ experience.

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The Department of Labour has recently launched a new web resource called Infozone: Business Essentials.

This is a resource that provides simple straight forward employment relations and health & safety information for business owners and self employed people. It tells you what you need to know, what steps to put in place and then provides downloadable templates, documents and spreadsheets to apply to your business.

For more information visit
www.dol.govt.nz/infozone/businessessentials

As a business owner or manager, employing casual staff may be an option to meet business needs. There is sometimes confusion about the terms and conditions of employment for casual staff.

If you have casual employees and you want to find out more about; Employment Agreements, Annual Holidays, Public Holidays, Sick and Bereavement Leave, Public Holidays, Health and Safety, and Ending an Employment Relationship, visit www.ers.dol.govt.nz

‘Baristas are the new rock stars’ was the claim in the Sunday Star Times magazine earlier this year, in its ‘Going Up’ column.

As Steve Hanrahan, Chief Executive of the Hospitality Standards Institute (HSI), the training organisation for the hospitality industry, said at the official launch of HSI’s three new training programmes for baristas: “This claim recognised the rise and rise of coffee consumption here, and the importance so many of us now place on a really well-made cup of coffee.”

Click here to read more

Culinary Fare, ASB Showgrounds, Auckland
24 August 2010

Schools from Invercargill to Whangarei are competing in this national final.
For more information, please visit www.hsi.co.nz/events

This year The Restaurant Association of NZ has scored a culinary coup, with Fernando Peire, director of London's famous restaurant, The Ivy, presenting MasterClasses both in Auckland and - for the first time - in Wellington. It is sure to be another sell-out series, offering insights into the secrets of world class hospitality over three days 22nd, 23rd, and 24th of August.

This is Fernando’s first visit to New Zealand shores, giving the hospitality industry here a unique opportunity to benefit from his wealth of international experience in creating world renowned restaurants.

HSI is pleased to be a sponsor of these Master Classes.
 

Great Management, Intelligent systems and how to profit from them
Sunday 22 August, 10am-12pm, taste, 45 Normanby Rd, Mt Eden, AUCKLAND

Feeding Your Customers More Than Just Food - Identifying and addressing their needs
Sunday 22 August, 2pm-4pm, taste, 45 Normanby Rd, Mt Eden, AUCKLAND
 

Great Staff Makes for Great Custom - Develop your staff and they will develop your business
Monday 23 August, 10am - 12pm, taste, 45 Normanby Rd, Mt Eden, AUCKLAND
 

Secrets of The Ivy
Tuesday 24 August, 3:30pm - 5:30pm, Paramount Picture Theatre, Courtenay Pace, WELLINGTON
 

Click here for more information

16 September, Novotel, Rotorua

22 September, Copthorne, Queenstown

23 September, TBA, Christchurch

Auckland CBD, 25 September 2010

For more information, please visit www.findingflavour.co.nz

“Eating, Drinking and Politics”
Skycity, Auckland - 28 to 30 September 2010

For more information, please visit www.hanz.org.nz

Advance notice of Hospitality Research Forum

11 October, 1:45 to 5:45, Novotel Ellerslie

More information available soon on HSI website www.hsi.co.nz or contact newsletters@hsi.co.nz

HSI is pleased to offer five scholarship opportunities to encourage keen and committed school students into hospitality careers, and for people currently working in hospitality, to support them to up-skill and further their careers.

HSI promotes hospitality as a positive career, actively grows talent and celebrates achievement.

For more information on 2010 scholarships, click here